This Return & Refund Policy explains how cancellations and refunds work for purchases and subscriptions related to MiskApps (“we”, “us”, “our”), including our Shopify applications (“Apps”) and services provided through https://miskapps.com.
Because our products are digital services/software subscriptions, there are no physical items to return.
1) Billing is handled by Shopify
All paid plans for our Shopify Apps are billed through Shopify App Billing. When you approve a paid plan, Shopify charges you according to Shopify’s billing cycle and shows charges on your Shopify invoice.
2) Free plans and trials
If an App includes a free plan or trial, you can install and test it without paying during the free period (as shown in the Shopify App Store listing or in-app plan screen). You can cancel anytime before a paid charge begins by uninstalling the App or canceling the subscription in Shopify.
3) Cancellations
You can cancel at any time by:
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Uninstalling the App from Shopify Admin → Apps, or
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Cancelling the subscription in your Shopify billing settings (if available)
After cancellation/uninstall, you will lose access to paid features at the end of the current billing period (or as Shopify applies the cancellation). Shopify may apply prorations depending on their billing rules.
4) Refund policy (subscriptions)
In most cases, subscription fees are non-refundable, because access to the service is provided immediately upon billing and is managed through Shopify.
However, we may consider a refund in limited cases, such as:
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Duplicate charges caused by a technical error
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A verified billing mistake attributable to our App
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Exceptional situations where the App did not function as described and our support team could not resolve it within a reasonable time
Important: Any refund that is approved is processed according to Shopify’s billing system and policies.
5) How to request a refund
To request a refund review, email us at misklogics@gmail.com with:
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Your Shopify store URL (e.g., yourstore.myshopify.com)
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The App name
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Date of charge and amount
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A brief explanation and any screenshots (if helpful)
We typically respond within 1–2 business days.
6) Chargebacks and disputes
If you believe a charge is incorrect, please contact us first so we can investigate and resolve it quickly. Filing a chargeback may delay resolution and could affect access to the App.
7) Changes to this policy
We may update this Return & Refund Policy from time to time. The “Last updated” date will reflect the latest version.
8) Contact
MiskApps
Email: misklogics@gmail.com
Website: https://miskapps.com